CallTraq connects to your existing call system — no retrofit, no replacement. Add real-time call light monitoring and staffing intelligence in a single afternoon.
Schedule a DemoIn a 99-bed building, that's the reality.
CNA shifts every day across AM, PM, and NOC
Licensed nurse shifts — LVNs, RNs, RNAs — every day
Total shifts coordinated every month
A rotating schedule where every day is a different puzzle
Three rotation groups. Staggered two days apart. Every single day is a different combination of who's on and who's off. Your staff developer tracks all of it — plus call-offs, doubles, extras, PTO, orientation — and she does it from a paper schedule and a spreadsheet.
Your Director of Nursing is accountable for every gap that gets missed.
This is the job. And right now, it lives in one person's head.
When a resident falls, can you prove the call light was answered? Can you show who was assigned to that room?
Doubles, extras, and last-minute call-ins add up. One building found $140,000/year in predictable overtime.
Your staff developer keeps it all in her head. What happens when she's not there?
CallTraq was designed by someone who spent 11 years on the floor of a skilled nursing facility. Not an engineer guessing what healthcare needs. Not a software company adding "healthcare" to their feature list.
The tools mirror what your staff developer already does. The same layout she uses in Excel. The same scheduling logic she carries in her head. We're not asking her to learn new software — we're giving her the same workflow with the data captured automatically.
She does less work. You get more visibility. That's the trade.
Connects to your existing nurse call system. Installed in hours. Real-time monitoring of every call light in your building.
Digital staffing tools that mirror the workflows your staff developer already uses. Saves an hour a day. Predicts gaps weeks out.
CallTraq tells you what happened. ShiftSync tells you who was responsible. Connect call light response times to individual CNA assignments — the accountability chain no one else provides.
Every shift generates a branded sign-in sheet. Every day generates a PPD compliance posting — nursing hours divided by census, formatted exactly how the state wants it. No manual math. No end-of-month scramble.
Daily nurse-to-patient ratios calculated automatically and ready to post
Branded, pre-filled with assigned CNAs and rooms, printed in seconds
Exportable records for surveys, audits, and legal documentation
Room 205 has one patient. Room 312 has one patient. Same workload? Not even close. One resident calls 12 times a shift. The other calls once a week.
CallTraq knows the difference. Instead of assigning CNAs based on a room number and a headcount, your staff developer sees actual call light workload by run — before she makes assignments. Heavy runs get lighter loads. Quiet runs absorb more rooms. Dynamic staffing based on real data, not guesswork.
This isn't a future feature. This is what the system does when call light data meets assignment data.
Who was the charge nurse when that call light rang for 20 minutes? Which LVN was covering that wing? Were they on the floor or at the desk?
CallTraq tracks accountability across every role — CNAs, LVNs, charge nurses, RNs. When you need to know who was responsible, you don't have to ask around. You pull the report.
Every CNA's performance — response times, attendance, call-offs, doubles worked, workload handled — captured automatically over the entire review period. No binder full of handwritten notes. No relying on a supervisor's memory of what happened six months ago.
Pull up any employee. See their complete picture: average response time, attendance rate, how often they picked up extra shifts, how their assigned rooms performed. Comprehensive, objective, defensible.
Your DON stops dreading evaluation season. Your CNAs see that performance actually matters.
Our hardware connects to your existing nurse call wiring. A few hours. No disruption to care. No downtime.
Live dashboard shows every call light in real time. Analytics reveal patterns you couldn't see before.
Link call data to staff assignments. When incidents happen, you have the complete picture — who was where, what was happening.
Annual overtime one building discovered was structurally predictable
From installation to live monitoring. Not weeks. Not months.
Skilled nursing facilities with compatible call systems nationwide
Tracked, timestamped, and tied to the assigned CNA
When a fall happens at 2 AM, you need answers. Was the call light answered? How long did it ring? Who was assigned to that room? Were they handling three other calls at the same time? Was the station short-staffed?
CallTraq + ShiftSync connects the dots automatically. Every call light event linked to the assigned CNA, the shift schedule, and the staffing level. Printable investigation reports ready for surveyors, families, and legal review.
The complete chain of responsibility — documented, timestamped, and defensible. Not pulled together after the fact, but captured in real time, every shift, every day.
We'll walk you through a live demo using your building's actual CMS data. No commitment. Just numbers.
Schedule a Demo